Frequently Asked Questions

Find answers to common questions about Denalicars coverage

How quickly can I get a quote?

Most customers receive a quote in under 2 minutes. Simply provide your vehicle information, driving history, and coverage preferences. Our AI-powered system instantly calculates your rate.

What is the minimum coverage required?

Each state has different minimum requirements. Generally, liability coverage is mandatory. Our customer service team can tell you the exact minimums for your state. We recommend full coverage for added protection.

How do I file a claim?

You can file a claim online through our app, website, or by calling 1 (725) 334-9161. Our team will guide you through the process. For accidents, photos of the damage help speed up processing.

How long does it take to process a claim?

Most claims are approved within 24 hours. Minor claims often process same-day. Complex cases may take 3-5 business days. We'll keep you updated throughout the process.

Can I get discounts?

Yes! We offer multiple discounts including safe driving discounts (up to 25%), bundling discounts, good student discounts, and more. Our team will find all available discounts for you.

What if I have a poor driving record?

We work with drivers of all backgrounds. While previous violations may affect your rate, we consider many factors. Our algorithms often find better rates than traditional insurers for drivers with blemished records.

Can I customize my coverage?

Absolutely! You can choose your deductible, coverage limits, and add optional coverage options. Our team helps you build a policy that matches your needs and budget.

What happens if I need to modify my policy?

You can modify your policy anytime online or by calling us. Changes take effect immediately. We'll adjust your premium if needed.

Is Denalicars available in my state?

We're licensed in all 50 states. Enter your zip code on our website to verify availability and get started with a quote immediately.

What if I'm not satisfied?

We offer a 30-day satisfaction guarantee. If you're not happy with your coverage or rate, we'll work with you to make it right or find alternative options.

How does the claims process work for accidents?

After an accident: 1) Report immediately by calling or app, 2) We assess damage, 3) Approval within 24 hours, 4) We arrange repairs at our network shops or direct payment to you.

Do you offer roadside assistance?

Yes! Full coverage includes 24/7 roadside assistance for towing, lockouts, dead batteries, and more. We'll send help to you wherever you are.

Still Have Questions?

Our customer support team is available 24/7 to help with any questions.